LEGAL

Orders, Shipping & Returns

Last updated: 4 September 2026.

1. Orders and purchases

The Little Sorcerer website is the official online shop and sales platform. Orders are placed directly through this website. The price, availability, processing time, delivery information, discounts, shipping costs and total shown in the cart and during checkout at the time of purchase form part of the applicable sales information.

2. Handmade and made-to-order work

Items are handcrafted and many are made to order. Natural variations in wood, grain, tone and hand-finishing are part of the character of handmade work and do not in themselves constitute defects.

3. Personalised and custom-made items

Customisation may include dimensions, engraving, symbols, wording, colours, finishes or other features agreed with the buyer. Statutory withdrawal rights may not apply to goods made to the consumer's specifications or clearly personalised, where the legal exception applies.

4. Returns and withdrawal

For non-customised goods, consumers may have a statutory right of withdrawal where applicable under mandatory consumer law. Specific return information is provided on this website and, where relevant, during checkout or in the order confirmation. Nothing on this website limits rights that cannot legally be excluded.

5. Damaged, defective or incorrect items

If an item arrives damaged, defective or materially different from what was ordered, contact The Little Sorcerer promptly and retain the packaging and photographs useful to assess the issue. Statutory consumer rights remain unaffected.

6. Shipping, tracking, customs and import charges

Shipping method and estimated delivery information may vary by destination and item. Where tracking is available, it is provided through the relevant carrier or marketplace. International shipments may be subject to customs procedures, taxes, duties or import charges according to the destination country's rules. Any mandatory information shown during checkout takes precedence.

7. Contact

The Little Sorcerer di Santus Walter
Via Ponentino 8/C, 09012 Capoterra (CA), Italy
VAT No.: IT03423340920
Email: info@thelittlesorcerer.com
Tel./WhatsApp: +39 3482352346